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Refund Policy

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1. General Policy

Due to the digital nature of our services, all payments are non-refundable unless stated otherwise.


2. Subscription Services

  • Subscriptions provide immediate access to digital services
  • No refunds will be issued once access has been granted

3. Exceptional Circumstances

Refunds may be considered if:

  • A billing error occurred
  • Duplicate payment was made

All requests are reviewed on a case-by-case basis.


4. Cancellation

  • You may cancel your subscription at any time
  • Cancellation will stop future billing
  • No partial refunds will be issued for unused time

5. Contact for Refunds

To request assistance, contact our support team via the website.

TenderPoint provides construction tender services in South Africa, including tender notifications, CIDB compliance support, BOQ pricing, and contractor tools. We help construction companies, subcontractors, and estimators access and win government and private sector tenders.



Copyright (c) TenderPoint (Pty) Ltd  2026. E & OE. All Rights Reserved.